We surveyed 313 business leaders involved in win-loss programs to understand how they’re using buyer feedback to drive strategy – and where they’re seeing the biggest returns.
From tighter messaging to faster sales cycles, here are 21 win-loss statistics that show how organizations are building smarter programs and seeing real business impact.
Win-Loss Is a Strategic Investment

These stats show how companies are prioritizing win-loss and where budgets are going.
1. 94% of respondents say their organization is maintaining or increasing its win-loss program budget.
→ Only 5% reported a decrease, showing continued momentum even in tighter markets.
2. 98% of programs now have some level of executive visibility.
→ That includes 33% with full C-level visibility and 37% with significant visibility.
3. Among enterprise organizations (1,001+ employees), 36% invest over $50K annually in win-loss.
→ These companies are treating win-loss like a core business function, not an ad hoc initiative.
4. 57% of enterprise companies have at least one full-time employee dedicated to win-loss.
→ That number drops to 37% for small companies, showing a clear investment gap by size.
5. 59% of enterprise companies use external research to support their win-loss efforts.
→ External research can complement internal data, offering unbiased insights and professional interviewing.
Executive Impact & ROI

Execs aren’t just aware of win-loss—they’re using it to make high-level decisions.
6. 70% of executives say they use win-loss insights to guide go-to-market messaging and positioning.
→ This makes it the top strategic use case among surveyed execs.
7. 56% of VP and C-level respondents say win-loss has helped increase win rates.
→ A clear link between buyer feedback and bottom-line impact.
8. 53% of executives report that win-loss insights have led to more effective sales cycles.
→ Faster, more focused evaluations based on what real buyers care about.
Program Ownership and Structure

Who’s running win-loss—and how those programs are structured.
9. Product Marketing owns the win-loss program at 41% of organizations.
→ Followed by Sales (29%) and Marketing (16%).
10. 70% of win-loss programs now support executive teams directly with buyer insight.
→ They’re not just serving product and sales—they’re shaping leadership priorities too.
11. Across all company sizes, 40% of deals are analyzed on average through win-loss.
→ That’s a significant volume of buyer feedback fueling decisions.
12. 70% of programs analyze deals within one month of close.
→ But only 3% collect feedback within 24 hours—showing there’s room to move faster.
Insight Distribution and Usage
Win-loss only works if the insights get shared and acted on.
13. 44% of teams share win-loss insights quarterly, making it the most common cadence.
→ Monthly (16%) and ad-hoc (27%) are next most common.
14. Among companies sharing insights monthly or weekly, 66% use executive summaries.
→ Slack/Teams (62%) and sales enablement materials (47%) are also popular methods.
15. 91% of programs use win-loss to support sales, making it the most commonly supported team.
→ Followed by product (77%), execs (70%), product marketing (69%), and marketing (67%).
Win-Loss + Competitive Intelligence
Many orgs are merging win-loss and CI—and seeing stronger outcomes because of it.
16. 67% of win-loss programs are managed alongside competitive intelligence.
→ Another 10% plan to integrate in the future.
17. Teams with fully integrated win-loss and CI programs are twice as likely to report “transformational impact.â€
→ 12% of integrated programs reported transformational business impact, versus just 6% of partially integrated and 2% of non-integrated programs.
18. 64% of respondents say integrating CI and win-loss leads to better competitive positioning.
→ Other benefits: deeper insights (56%), better enablement (52%), and stronger product strategy (29%).
The Rise of AI in Win-Loss

AI is reshaping how teams run analysis and extract insights from interviews.
19. 41% of companies not currently using AI in their program say they plan to.
→ Only 19% say they have no plans to adopt AI.
20. On average, 21% of win-loss work is now AI-augmented.
→ Including transcription, insight tagging, trend detection, and more.
21. Top AI applications include transcription (63%), insight extraction (50%), and trend analysis (39%).
→ Other use cases include sentiment analysis (32%) and automated reporting (33%).
Final Takeaway
These 21 stats tell a clear story: buyer feedback is no longer a side project, it’s a strategic advantage.
The most mature programs are investing in headcount, external research, and AI tools. They support every team from sales to product to the C-suite. And they’re not just listening to buyers – they’re acting on what they learn.
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